Core Service:
Phone Number, Extension, Unlimited Domestic Usage, HD & Secure Voice
Telephony Functions:
Call Park, Call Waiting, Transfer, 3-Way Calling, Intercom, CallForwarding, Caller ID, Hot Desking, Contacts From Corporate Directory, Custom Greetings, Mobile App, Call Logs, Audio And Video Conferencing, Screen Sharing, Voicemail, Unlimited Fax, Voicemail To Email, Auto-Attendant
Essential 22 Features Plus:
Voicemail Transcription, Call Recording, Integrations / API access / Custom Applications (fee based), Operator Switchboard, Call Monitoring(Whisper/Barge)
Voicemail Transcription
Call Recording
Integrations / API access / Custom Applications-Fee based
Operator Switchboard
Call Monitoring-Whisper/Barge
Everything above plus...
Contact Center Functionality:
Unlimited Queues, Unlimited Agents, Reporting, Callbacks, Intelligent Call Reporting, Visual IVR, Multiple Call Distributions, Call And Hold Time Announcements, Contact Center APIs, Skills-Based Routing
The Contact Center Express puts your contacts into a Singular Place.
Adding this contact center to your system will help improve communications and future buisness
Everything Included in the Express Package Plus:
The ability to pick and choose your features to fit your specific needs like: Chat, Email, and SMS Channel Queues, Dynamic Notifications, Schedule Manager, Evaluator, Screen Recording, Speech Recognition Integration and many more. Via À la carte
*Each individual feature is an added 7.99
This All in one system includes many features Including:
Live Chat, Email, and SMS Channel Queues, Dynamic Notifications, Schedule Manager, Evaluator, Screen Recording, Speech Recognition Integration and many more.
Merge 22 - Unified Communications - VOIP Services
875 N Capital, #52097, Idaho Falls, Idaho, USA
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